Last updated: June 16, 2026
These Commercial Terms of Service ("Commercial Terms") govern access to and use of the James platform, APIs, and related services ("Services") provided by James AI Tech LLC ("James," "we," "us") to business customers, including organizations that purchase team, enterprise, or API access.
1. Scope and relationship to Consumer Terms
Commercial Terms apply when you or your organization use James for commercial, team, API, or enterprise purposes under a paid or evaluated business agreement. If you use James only as an individual on a self-serve consumer plan, the Consumer Terms of Service apply instead. Commercial and Consumer Terms are separate agreements; neither replaces the other.
2. Account and authorized users
Your organization is responsible for all activity under its workspace, including actions by administrators, developers, and invited users. You must maintain accurate billing and contact information and ensure users comply with these Commercial Terms and the Usage Policy.
3. Acceptable use
You may use the Services only for lawful business purposes and in accordance with the Usage Policy. You may not misuse the Services, attempt unauthorized access, or use the Services to process regulated data without appropriate agreements (including a Business Associate Agreement where required).
4. Fees and payment
Fees, billing cycles, and payment methods are described in your order form, subscription plan, or written agreement. Unless otherwise stated, fees are non-refundable except where required by law or expressly agreed in writing.
5. Intellectual property
James retains all rights in the Services, software, and branding. Subject to payment and compliance, we grant your organization a limited, non-exclusive license to use the Services for internal business operations during the subscription term.
6. Confidentiality and data
Each party will protect the other's confidential information using reasonable care. Data handling practices are described in our privacy documentation and any applicable data processing addendum executed with your organization.
7. Warranties and disclaimers
Except as expressly stated in a written agreement, the Services are provided "as is." James disclaims implied warranties to the fullest extent permitted by law.
8. Limitation of liability
To the maximum extent permitted by law, James will not be liable for indirect, incidental, special, consequential, or punitive damages. Direct liability is limited to fees paid by your organization for the Services in the twelve (12) months preceding the claim, unless a higher cap is set in your enterprise agreement.
9. Term and termination
These Commercial Terms remain in effect while your organization maintains an active subscription or evaluation. Either party may terminate according to your order terms. Upon termination, access may end and export obligations will follow your agreement and applicable law.
10. Contact
For commercial questions, billing, or enterprise agreements, contact customer@anyjames.ai.